NetDevice Check FAQ

Book a demo

NetDevice Check FAQ

What is NetDevice Check?
NetDevice Check is a powerful diagnostic tool designed to empower partner businesses with deep device diagnostics, enabling accurate decision-making, unparalleled visibility, and ultimate control over device health and performance.
How do I get started with NetDevice Check?
Getting started is simple. Download the NetDevice Check app from the Apple App Store or Google Play Store. Once downloaded, open the app, select your country or region, and enter your mobile number to receive a 6-digit verification code via SMS. Enter the code to log in and access all the diagnostic features.
What features does NetDevice Check offer?
NetDevice Check offers a variety of diagnostic features, including:

  • Screen Damage Assessment: Detects and evaluates damage to mobile phone screens, such as cracks, scratches, and malfunctioning pixels.
  • Camera Verification: Analyzes image quality, autofocus, and other critical camera features to ensure optimal performance.
  • Sound and Microphone Testing: Verifies the proper functioning of speakers, earpieces, and microphones.
  • Battery Assessment: Provides insights into battery performance, behavior, and health.
  • Comprehensive Device Information: Offers detailed information about device specifications, including model details and OS versions.
How does the Screen Damage Assessment work?
The Screen Damage Assessment feature uses advanced diagnostics to accurately detect and evaluate any damage to a mobile phone’s screen, providing a detailed report on the severity of the damage, rated across five levels of quality: bad, poor, fair, good, and excellent.
What is the Camera Verification feature?
The Camera Verification feature tests the mobile phone’s camera to ensure it is functioning properly. It analyzes image quality, autofocus, and other important camera functions, providing a condition rating from bad to excellent.
How does the Sound and Microphone Testing feature help?
This feature conducts thorough tests on the phone’s speakers, earpieces, and microphones to ensure they are working correctly, offering clear and reliable audio performance. The results are categorized from bad to excellent.
What information does the Battery Assessment provide?
The Battery Assessment feature gives insights into the device’s battery health, performance, and efficiency. It helps users understand the battery’s life and behavior, with health ratings from bad to excellent.
What kind of device information does NetDevice Check provide
NetDevice Check offers comprehensive information about the device, including model details, operating system versions, and a summary of all diagnostic checks performed.
Can NetDevice Check be customized for specific business needs?
Yes, NetDevice Check is highly customizable. It can be extended with new features developed in partnership with clients, such as User Satisfaction Ratings, Insurance Claims Analysis, Pricing Tools for device trade-ins, and Warranty Eligibility tracking.
What is the NetDevice Check web portal?

The web portal is an extension of the NetDevice Check app, providing partners with real-time visibility into performance metrics for all stores and devices that have been checked. It offers detailed analytics to help businesses make data-driven decisions and improve their operations.

How accurate is NetDevice Check?
NetDevice Check is designed to be highly accurate, providing reliable diagnostics that empower businesses with data-driven insights. Despite its advanced features, the app remains lightweight, unobtrusive, and user-friendly.
Who can benefit from using NetDevice Check?
Partner businesses, such as service providers, retailers, and insurance companies, can benefit from NetDevice Check by gaining deep insights into device health, improving customer satisfaction, and optimizing their operations through data-driven decision-making.

This FAQ provides a clear understanding of NetDevice Check’s features, benefits, and how it can be used to empower businesses with comprehensive device diagnostics and insights.

Keep in touch

We will be happy to hear from you. Please leave your details and we’ll be in touch a.s.a.p

Book a Demonstration

To book a demonstration or contact one of our experts on how our solutions can benefit you and your customers, complete the form below and one of our cyber security specialists will be in-touch to discuss your requirements and setup your demonstration.